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Spa Policies

 

Spa Etiquette

– We require a 24h cancellation notice in order to avoid a 25$ charge to your account.
– Please arrive 10-15 minutes before your scheduled appointment in order to fill out proper documentation and to make your visit a relaxing one.
– We do not cater to children under the age of 13.
– When coming in to get pampered, please leave babies and toddlers at home to allow others to enjoy their experience.
– Please turn off your cell phone/pager or simply set it to vibrate when entering the spa.
– Our Gift Certificates do not have an expiry date. However, as prices may change, we will honor the value of the Gift Certificate for one (1) year from date of purchase.
– Please note that the time allotted for each service on the website is approximate. It includes escorting you to your service location, wardrobe change and/or bathroom breaks. If you feel rushed during your treatment, please let front desk staff know.